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Babcock, Ashley; Lehan, Tara; Hussey, Heather D. – Learning Assistance Review, 2019
A needs assessment was conducted at a learning center at one completely online institution to understand administrator, faculty, and student perceptions of the center's services and resources to uncover gaps between the current state and intended outcomes (personalized support, clarity of services, and shared accountability for student success).…
Descriptors: Learning Centers (Classroom), Online Courses, Electronic Learning, Needs Assessment