This research study examined how a multinational company determined what the critical success factors (CSFs) were for developing global e-learning. The study analyzed how these CSFs were grouped together to make their management more efficient. There were 21 participants in the study who were key stakeholders from the United States, Europe, Latin…

The purpose of this study was to gain an understanding of what e-Learning executives believe are the critical success factors for companies to successfully deliver training and education over the world-wide web. The study was a qualitative, multiple-case study design including in-depth, semi-structured interviews that incorporated verbal critical…