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Casado-Lumbreras, Cristina; Soto-Acosta, Pedro; Colomo-Palacios, Ricardo; de Pablos, Patricia Ordonez – Journal of Workplace Learning, 2011
Purpose: The aim of this paper is to present a tool which uses semantic technologies for personnel performance and workplace learning assessment in outsourced information technology environments. Design/methodology/approach: The paper presents the tool from a technical perspective and introduces a use case that depicts the main features related to…
Descriptors: Workplace Learning, Semantics, Performance Based Assessment, Job Performance
Tittelbach, Danielle; Fields, Lanny; Alvero, Alicia M. – Journal of Organizational Behavior Management, 2008
Performance feedback is one of the most widely used tools in organizational settings. To date, little research has been conducted focusing on comparisons of the differential effects of the sources, frequency, or media used for feedback on both the quality and quantity of performance. This research investigated the effects of different feedback…
Descriptors: Office Occupations, Feedback (Response), Job Performance, Performance Based Assessment
O'Toole, Sean; Ferres, Natalie – Australian Journal of Adult Learning, 2008
This paper examines the use of development centre methodology to measure the gap in performance for fieldwork staff in a social welfare organisation. The process follows the construction of a capability framework, a set of work-based simulations for participants and the use of a 360-degree instrument. These processes are combined to measure and…
Descriptors: Community Services, Welfare Services, Caseworkers, Organizational Development