This article uses the case study of developing a collaborative "out-of-hours" virtual enquiry service by members of the Northern Collaboration Group of academic libraries in the north of England to explore the importance of communication and collaboration between academic library services in enhancing student learning. Set within the…

This article describes how York University analyzed the results from its 2010-11 implementation of the Measuring the Impact of Networked Electronic Services for Libraries survey to measure value of investments in e-resources. The results were assessed through two variables: e-resources used by faculty when carrying out funded and non-funded…

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google…

Circulation data from the Virginia Tech Libraries were analyzed to determine the extent of continuity or change between the author's study of the use of subject collections in 1982 and the present. Book circulation has declined, largely due to much less use by undergraduates. The overall profile of subject use has changed in ways traceable to…

As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…

This article describes the development of the Virtual Library of Virginia (VIVA). The VIVA statistics-processing system remains a work in progress. Member libraries will benefit from the ability to obtain the actual data from the VIVA site, rather than just the summaries, so a project to make these data available is currently being planned. The…

Purpose: The purpose of this paper is to describe the initiative of the University Grants Commission of India in setting up the Infonet Digital Library Consortium (The Information and Library Network) in order to provide access to scholarly communication to the academic community in India. Design/methodology/approach: The context of higher…

On-campus networked personal computer (PC) usage at La Trobe University Library was surveyed during September 2005. The survey's objectives were to confirm peak usage times, to measure some of the relevant parameters of online PC usage, and to determine the effect that 24 new networked PCs had on service quality. The survey found that clients…