Scholarship of teaching and learning plays an important role in informing educational practices in every discipline. The aim of this study was to identify the trends of research on library and information science (LIS) education. A total of 1,986 articles on LIS education published from 1999 to 2018 were retrieved from bibliographic databases…

The ways in which university quality assessments are developed reveal a great deal about value constructs surrounding higher education. Measures developed and consumed by external stakeholders, in particular, indicate which elements of academia are broadly perceived to be most reflective of quality. This paper examines the historical context of…

Sense-making theory involves a sociological/communications science approach to the need of students to make sense of their environment and the information they are seeking to find. With many digital resources to choose from, non-traditional students often have difficulty finding the best resource for their assignments, opting for the easiest path…

University rankings play an increasingly large role in shaping the goals of academic institutions and departments, while removing universities themselves from the evaluation process. This study compares the library-related results of two university ranking publications with scores on the LibQUAL+™ survey to identify if library service quality--as…

In this article the author explores how a new library classification system might be designed using some aspects of the Dewey Decimal Classification (DDC) and ideas from other systems to create something that works for school libraries in the year 2020. By examining what works well with the Dewey Decimal System, what features should be carried…

In this article, a librarian at Lincoln Memorial University creates library services for an MBA program offered entirely online that is in the early stages of development. The library services include a subject guide and 4 tutorials that will be added to the MBA online orientation. Other services include offering online office hours and…

It was early March 2008, and the author was only a few months from finishing her third year as an elementary school librarian. During the morning recess the school library was humming with the sounds of students. Suddenly, three students rushed in asking the author to help them find a silent-reading book for class. Looking at the clock and seeing…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

In Japan, only a few public libraries provide e-mail reference services. To help public libraries start e-mail reference services, the authors investigated reference questions received by libraries via e-mail and traditional face-to-face services. The authors found that research questions are more frequently observed among e-mail questions and…

The paper describes the processes and outcomes of the ranking of LIS journal titles by Australia's LIS researchers during 2007-8, first through the Australian federal government's Research Quality Framework (RQF) process, and then by its replacement, the Excellence in Research for Australia (ERA) initiative. The requirement to rank the journals'…

Purposeful assessment of space for the understanding and improvement of the academic library is a relatively new area of inquiry. This essay offers a framework to consider different factors affecting such an assessment and insights for undertaking a meaningful inquiry about the relationship of space to an academic library's evolving purpose as…

Libraries spend countless hours developing websites to connect users and resources. However, how much do we really know about what website terminology and features are meaningful to our patrons? And how can we best organize websites to facilitate access to resources? This article examines these questions by presenting a case study of a…

Perhaps the greatest power of folksonomies, especially when set against controlled vocabularies like the Library of Congress Subject Headings, lies in their capacity to empower user communities to name their own resources in their own terms. This article analyzes the potential and limitations of both folksonomies and controlled vocabularies for…

The digital age has freed information from the restrictive hierarchies of traditional cataloging methods, notably Dewey. Although libraries still deal with the challenge of physical books, online content is a different matter. Thanks to the unregulated, grassroots cataloging effort known as tagging, the Web presents a glorious chaos of…

The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of…