With the promise of greater economy in handling an ever-increasing volume of material, minimal processing has quickly become a new orthodoxy for the archival profession despite a raft of unintended consequences for service and discovery. Taking a long-term view of the costs and benefits entailed in the process of processing, the three-stage…

Mark Greene and Dennis Meissner published their influential article "More Product, Less Process: Revamping Traditional Archival Processing" five years ago. This study assesses the impact of the methodologies expounded by Greene and Meissner on processing and reference in the archival profession. A broad survey of American archivists conducted in…

Organizing refers to methods of distributing physical and symbolic tasks among multiple agents in order to achieve goals. My dissertation investigates the dynamics of organizing in hybrid information processing systems that incorporate both humans and computers. To explain the behavior of these hybrid systems, I develop and partially test a theory…