This case study research followed the two-year transition of a medium-sized manufacturing firm towards a service-oriented enterprise. A service-oriented enterprise is an emerging architecture of the firm that leverages the paradigm of services computing to integrate the capabilities of the firm with the complementary competencies of business…

When an institutional program review determined the Hillsborough Community College Libraries Web site was out-of-date, lacked resources, and was in desperate need of a makeover, the authors embarked upon a redesign project. The article describes the challenges and considerations that contributed to the authors' decision-making and design…

When staff at the Wisconsin State Law Library began compiling a wish list for a new website, the topic of a new domain name came up almost immediately. Their old website was located at http://wsll.state.wi.us. Spelling that relatively complex domain over the phone day after day provided the impetus to explore other options. Whatever domain name…

Evolutionary and revolutionary approaches have dominated the study of scientific, technological and institutional change. Yet, being focused on change within a single field, these approaches have been mute about a third, pervasive process. This process is found in a variety of cases that range from open source software to the Monte Carlo method to…

This article addresses the historical dimension of the relation between information systems innovation and organizational transformation. We analyse findings from a study of ongoing transformations in the healthcare sector in Zanzibar, Tanzania. The process is described with a particular focus on instances where some contradictions in the old…

Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

In the past eLearning has been introduced by many public universities however a concise IT-strategy was not followed during implementation. Different learning platforms were acquired by different departments and no systematic approach was set up to give support for course development, eTutoring or upgrading and archiving of electronic files.…

Living inside built environments--infrastructure--it is easy to take for granted the things that we do not need to engage, but are at work behind the scenes nonetheless. Well-designed systems become invisible, but to engage them, how do we know which perspectives, objects, and relationships are useful? I examine the University of Michigan Digital…

Boundary units of an organization uniquely experience the tension between adaptation to environmental variation and maintaining stable outcomes for the rest of the organization. In our world of just-in-time supply chain systems, lot-sizes of one, lean manufacturing and an increasing focus on services, traditional forms of buffering such as queuing…

The purpose of this study was to relate the strength of Chief Information Officer (CIO) transformational leadership behaviors to 1 of 5 computing platform operating systems (OSs) that may be selected for a firm's Enterprise Resource Planning (ERP) business system. Research shows executive leader behaviors may promote innovation through the use of…

Learning analytics offers higher education valuable insights that can inform strategic decision-making regarding resource allocation for educational excellence. Research demonstrates that learning management systems (LMSs) can increase student sense of community, support learning communities and enhance student engagement and success, and LMSs…

Twenty-six scholarly papers and ten abstracts comprise the content of the thirteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The…