Colleges and universities have got a big problem: how to bake a wireless network as good as Mom's. The problem is that enterprise wireless networks "tend to be a little more finicky" than the home ones. While the home devices are plug-and-play, enterprise networks force IT departments to manage client issues such as drivers and settings. It's a…

In this era of political rancor when everything is a zero-sum game, it is refreshing to think that two parties could actually come together to create a win-win situation. That is exactly what is happening, though, as a number of universities take on the role of application service provider (ASP) for smaller schools. It is not all confetti and…

Cloud computing is increasingly popular in education. Cloud computing is "the delivery of computer services from vast warehouses of shared machines that enables companies and individuals to cut costs by handing over the running of their email, customer databases or accounting software to someone else, and then accessing it over the internet."…

As the ranks of educators on Twitter grow, more and more are heard about the importance of their "PLNs" (a term reportedly coined by educational technology guru David Warlick). A PLN, or Personal Learning Network, is a group of like-minded professionals with whom one can exchange ideas, advice, and resources. So why shouldn't students have PLNs of…

This study investigates the factors impacting the achievement of adult learners in a technology certificate program on computer networks. We studied 2442 participants in 256 institutions. The participants were older than age 18 and were enrolled in the Cisco Certified Network Associate (CCNA) technology training program as "non-degree" or…

In early 2004, the Hilton Hotels Corporation (HHC) required that all of its hotels (both owned and franchised) install high-speed Internet access (HSIA) in all of their rooms by June 2004. This case focuses on how one of its franchise properties located on the northern gulf coast of Florida (the Hilton Sandestin Beach Golf Resort &…

Information systems educators must balance the need to protect the stability, availability, and security of computer laboratories with the learning objectives of various courses. In advanced courses where students need to install, configure, and otherwise manipulate application and operating system settings, this is especially problematic as these…

This study examined the effects of manipulating the modality (text-only, voice-only, voice+text) of a tutorial and restriction (restricted vs. unrestricted) of a simulation's interface on retention and transfer of tutorial content. The tutorial prepared novice students to use Packet Tracer, a simulation developed by Cisco that teaches network…

Purpose: The purpose of the paper is to evaluate the effectiveness or success of universities' portal implementation from the perspective of students as users. Adopting the model developed by Delone and McLean, portal effectiveness is defined as being composed of information quality, systems quality and service quality. In addition, the paper also…

World dilemmas such as poverty, immigration, globalization, technology, transportation, and transnational endeavors define the notion of "global village" in the same way that multicultural populations currently in all nations are described. No longer are nations as homogeneous as they were even a decade ago. In classroom settings the study of…

October is national Cyber Security Awareness Month, and for the world of higher education, that means it is time to take a look at defense systems and plan for the future. Clearly, more planning is needed now than ever before. According to the majority of IT market research firms, phishing and identity theft have leapfrogged spam and spyware as…