The Public Service Loan Forgiveness (PSLF) program was established in 2007 and forgives borrowers' remaining federal student loan balances after they have made at least 10 years of qualifying loan payments while working in public service. Starting in September 2017, the first borrowers potentially became eligible for the PSLF program and began…

Starting in September 2017, the first borrowers became eligible and began applying to have their loans forgiven through the Public Service Loan Forgiveness (PSLF) program. The US Government Accountability Office (GAO) was asked to review the PSLF program. This report examines the (1) number of borrowers pursuing PSLF and the extent to which the…

During my 45 years as an academic, I have followed the admonition sometimes attributed to the legendary Jedi warrior Obi-Wan Kenobe that political scientists should "use [their] power for good and not for evil." In this spirit, I have devoted substantial portions of my career to public service by providing strategic advice and campaign management…

This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…