Midlevel student services managers (MSSMs) in higher education institutions (HEIs) are middle managers overseeing critical programs and services impacting the retention and engagement of students. Besides having to negotiate competing priorities from superiors above and subordinates below, MSSMs must also navigate HEIs with distinctive features…

The author draws upon over four decades of experience in student affairs administration to investigate how senior student affairs officers can incorporate intersectionality into comprehensive and targeted decision-making processes, strategic planning, and organizational considerations.

Research on Asian American and Native American Pacific Islander Serving Institutions (AANAPISIs) has primarily focused on student-level experiences and outcomes. The current study shifts the gaze from the impact of programs on students to the execution of those programs by focusing on practitioners--program directors (PDs)--that manage the…

Higher education is deploying a range of innovative strategies in response to rising costs and financial challenges. This report presents findings from a NASPA [National Association of Student Personnel Administrators] study on cost-saving initiatives at three institutions. Each institution aimed to creatively address different areas affecting…