The Associate Fellowship Program (AFP) at the National Library of Medicine (NLM), a post-graduate training residency for early career librarians, incorporates a curriculum component introducing participants to the operational areas of the NLM. Recent organizational shifts catalyzed a curriculum evaluation to examine its alignment with the mission…

This paper surveys the (patchy and uneven) advances in LIS impact evaluation over the past ten years and notes the surge forward in public library impact evaluation, before looking more broadly at the international and educational impact evaluation scene and noting the advance of programme-theory driven approaches. The authors then identify…

The University of South Alabama's Baugh Biomedical Library recently initiated a chat reference service targeted at distance education students in the biomedical sciences. After one year of service, the library conducted an evaluation of the chat reference to assess the success of this mode of reference service. Both traditional reference and…