In this reflective case, we examine the role and function of collaboration in use-oriented evaluation approaches. Reflecting on our experience evaluating a program that sought to integrate new technologies into K-12 teaching and pre-service teacher education, we found that the desire and pursuit of making evaluation useful can influence why, with…

In England, Pupil Premium Plus is additional funding to help address the educational attainment gap experienced by looked after children. This paper explores the experiences of virtual school heads and designated teachers (n = 140) as they access Pupil Premium Plus-related information, guidance and training to support their practice; navigate the…

As academic libraries are instituting 3D printing into their services, assessment of these programs is necessary. This paper analyses the 3D printing program at an academic library from inception through the one thousandth print request. Information such as who was using the library's 3D printers, were they associated with specific departments on…

The demand for counseling services in Canadian post-secondary settings has grown dramatically over the past decade putting increased demands on limited resources as colleges and universities were never intended to be part of the mental health treatment continuum of care. One response at many institutions has been to introduce walk-in counseling…

Recently, the University of South Africa widened access to academic facilities and services at one of its study centres. Although this is laudable and demonstrates a commitment by the university towards its students, it raises these three concerns (1) What is the occupancy rate of the facilities? (2) To what extent are these improved facilities…

Universities throughout the United States struggle with fiscal issues that can be improved by greater retention and graduation rates. One step often taken is to cut student service spending, which hurts students' ability to finish a degree. While some have advocated for greater spending in student services, we contend that current services may…

Donald Kirkpatrick published a series of articles originating from his doctoral dissertation in the late 1950s describing a four-level training evaluation model. From its beginning, it was easily understood and became one of the most influential evaluation models impacting the field of HRD. While well received and popular, the Kirkpatrick model…

Communication center directors, staff and tutors must continually analyze student perception of the center space in order to promote long-term campus viability. Thus, this manuscript addresses perceptions of communication center liberal arts students at a small, southern private university. Through surveys, students were asked how they utilize the…

In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

Today's learners can easily share their thoughts on their social networks, and this movement, undoubtedly, has been affecting their learning. However, learners in such an ad hoc social network environment need a deliberate design to support their idea sharing and concept exchange. Gaining insights into how to stimulate concept sharing in a social…

The research guide is a common tool librarians use to communicate with and instruct their audiences. Despite their prevalence and value to users, research guides remain underused. There are many examples of efforts encouraging guide use, but few studies have measured the effectiveness of that promotion. Academic Outreach librarians at Virginia…

Many academic libraries have actively sought to articulate their value to campus stakeholders for well over a decade, and this demonstration of utility has become even more necessary as college and university budgets are scrutinized and even imperiled. This article will examine the experience of several academic libraries that have sought multiple…

The Preservation Health Check (PHC) project, undertaken as a joint effort by Open Planets Foundation (OPF) and OCLC Research, aims to evaluate the usefulness of the preservation metadata created and maintained by operational repositories for assessing basic preservation properties. The PHC project seeks to develop an implementable logic to support…

Test accommodations for English learners (ELs) are intended to reduce the language barrier and level the playing field, allowing ELs to better demonstrate their true proficiencies. Computer-based accommodations for ELs show promising results for leveling that field while also providing us with additional data to more closely investigate the…

Using response cards is one strategy to increase active student response. This approach may also satisfy a unique cultural learning need in some cultures like Taiwan where students are hesitant to speak in class. This paper provides a case example of using personal writing boards (PWBs) as an alternative response option to improve student…