This qualitative case study focuses on the concept of systems thinking, which is a component of Peter Senge's theory on learning organizations. Systems thinking is a concept and tool that assists organizations in understanding the growing complexities in their organization and in the world. The purpose of this case study is to gain a better…

This paper focuses on a two-year program with a Norwegian public sector project-based construction company, where action learning groups and critical incident technique were combined to enhance organizational learning. Project-based organizations typically face difficulties of 'project amnesia', as they fail to integrate learning from experience…