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Bertin, Jean-Claude; Narcy-Combes, Jean-Paul – Computer Assisted Language Learning, 2012
This article builds on a previous article published in 2007, which aimed at clarifying the concept of tutoring. Based on a new epistemological stance (emergentism) the authors will here show how the various components of the computer-assisted language learning situation form a complex chaotic system. They advocate that modelling is a way of…
Descriptors: Tutoring, Computer Assisted Instruction, Models, Systems Approach
Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness