Recent reviews of the literature indicate that the scope of research on cell or mobile phones covers a vast typology (Piotrowski & Kass, 2013). The majority of this research is concentrated in the technology, education, and social sciences fields. However, there is a dearth of bibliometric studies on cell phones related to business. To that…

The author, a digital access architect in the information systems department of the Orange County Library System in Florida, was given the challenge of creating a library mobile app around the 2009 holiday season. At that time, Sheri Chambers, digital content manager in the information systems department, and Debbie Moss, assistant director of the…