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Berry, Teresa U.; Milewski, Steven D.; Sexton, Manda C.; Sharp, Allison L.; Williamson, Jeanine M. – Public Services Quarterly, 2020
Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…
Descriptors: User Needs (Information), Citations (References), Bibliographies, Library Instruction
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Moore, Kate B.; Greene, Courtney – Journal of Web Librarianship, 2012
Within the next few years, traditional online public access catalogs will be replaced by more robust and interconnected discovery layers that can serve as primary public interfaces to simultaneously search many separate collections of resources. Librarians have envisioned this type of discovery tool since the 1980s, and research shows that…
Descriptors: Libraries, Online Catalogs, Computer Interfaces, Discovery Processes