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Organizational Citizenship Behavior: Its Importance in Academics
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Kernodle, Thomas A.; Noble, Deborah – American Journal of Business Education, 2013
The purpose of this paper is to support Organizational Citizenship Behavior (OCB) as an essential area of study in the field of business education that is often neglected. OCB has been defined as individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate promotes the…
Descriptors: Business Administration Education, Work Attitudes, Organizational Culture, Administrator Education