Purpose: This paper aims to focus on the issue of high employee turnover in the Indian tech industry. An integrative review is conducted to analyse the past and current state of literature, as well as prepare a research agenda for future studies. Design/methodology/approach: A pool of 72 articles published between 2010 and 2022 is reviewed with a…

Mobile performance support systems (MPSS) are being adopted to support workplace performance across many industries and organizations as a non-formal learning solution. MPSS provides just-in-time access to assist workers in completing job tasks from anywhere with minimal help from others. A review of the literature suggests that empirical research…

The purpose of this quantitative comparative study was to determine if, and to what extent, there were differences to the propensity to trust in information technology individual team members based on their work setting when covarying for years of experience. The theoretical foundations comprised the social presence theory and the quantum of trust…

Purpose: The present study primarily aims to investigate the role of the high-performance work system (HPWS) in shaping learning orientation (LO). Moreover, the study delves into the examination of affective commitment's (AC) role as a mediator. Additionally, the research extends to exploring the potential moderating impact of workplace settings,…

Purpose: The purpose of this paper is to present the findings of a study that investigated workplace learning activities and drivers that enhanced learning as experienced by employees in Sri Lanka. Design/methodology/approach: This study was conducted in the knowledge process outsourcing sector, where employees perform knowledge work in flatter…

There are two parts to this paper. In the first part, the paper takes a preliminary look at an emerging dominant literacy, IT literacy, and its potential impact on some members of relevant communities. Drawing on the perception of literacy as social practice, the paper locates organisational processes within institutions as belonging to a specific…

Purpose: This study aims to develop the understanding of learning processes related to the new ways of interacting in the enforced digital workplace over time. Design/methodology/approach: A multiple, longitudinal case study of knowledge-based workers in three firms located in Sweden has been conducted from March 2020 to March 2023. In total, 89…

Informal workplace learning is an essential part of lifelong learning. In recent years, digital technology has come to play an increasingly important role in enabling informal learning at work through various tools and resources. However, as little empirical research exists on informal learning in this context, more knowledge of digital work…

Faculty and staff working from home during the COVID pandemic were presented with new challenges in adapting to emergency remote teaching, as well as new and expanded cyber security threats. Changes to course delivery, remote access from public locations, and the potential of faculty and staff storing confidential educational records on…

Based on biographical interviews from a telecommunications organisation, this study aims to contribute to the debate on understanding and accounting for the work-life balance intricacies of female Information and Communications Technology (ICT) professionals. An exploratory cross-sectional design adopting a qualitative case study approach with…

This article presents the insights collected from an engaged, interactive round table session, where participants from multiple generations discussed how Generation Z interacts with and perceives managerial leadership styles in the workplace. Results from a pilot study exploring how Generation Z professionals describe their lived experiences of…

Purpose: This study examined whether job and personal resources could buffer the negative effects of technostrain and information and communication technology (ICT) availability demands on employee well-being. Design/methodology/approach: The data were collected among Finnish comprehensive school teachers (n = 323) between December 2020 and…

Work practices and learning are entangled processes that operate differently in each workplace. Central factors producing this diversity are the informal, social and affective cultures facilitated and supported in each workplace. Recent research findings further suggest that these informal modes of workplace practice are critical for how people in…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

The purpose of this study was to evaluate the employee satisfaction rate and factors and influences on satisfaction among employees who work in IT Departments of healthcare organizations in the United States. Specifically, I explored the relationship between the organizational influences (organizational trust, sense of belonging, compensation, and…