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Direct linkSreenivasan, Nirupama Dharmavaram; Lee, Chei Sian; Goh, Dion Hoe-Lian – Program: Electronic Library and Information Systems, 2012
Purpose: The purpose of this study is to investigate airline users' microblog postings pertaining to their travel-related information exchange so as to assess their wants, preferences and feedback about airline products and services. Examining such real-time information exchange is important as users rely on this for various purposes such as…
Descriptors: Foreign Countries, Content Analysis, Internet, Feedback (Response)
Cahill, Kay – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to demonstrate the work undertaken by Vancouver Public Library (VPL) in an effort to convert its website into a true virtual branch, both through the functionality of the website itself and by extending its web presence on to external social networking sites. Design/methodology/approach: VPL worked with its…
Descriptors: Strategic Planning, Public Libraries, Library Services, Electronic Libraries
Chew, Ivan – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to present an exploratory survey as part of a presentation for the Bridging Worlds 2008 conference. It seeks to understand how library institutions in the South East Asia (SEA) region have implemented Web 2.0 technologies--blogs, RSS feeds, wikis, or the use of services like Flickr, YouTube, de.lici.ous.…
Descriptors: Web Sites, Electronic Publishing, Public Libraries, Academic Libraries
Stigter, Fleur – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to provide an overview of The Bridging Worlds Conference which was held in October 2008 in Singapore. Design/methodology/approach: One of the main topics the National Library Board of Singapore, the organising party, wished to address was the roles cultural institutions, such as libraries, may play in…
Descriptors: Cultural Centers, Marketing, Cultural Differences, Electronic Libraries
New Generation of Catalogues for the New Generation of Users: A Comparison of Six Library Catalogues
Mercun, Tanja; Zumer, Maja – Program: Electronic Library and Information Systems, 2008
Purpose: The purpose of this paper is to describe some of the problems and issues faced by online library catalogues. It aims to establish how libraries have undertaken the mission of developing the next generation catalogues and how they compare to new tools such as Amazon. Design/methodology/approach: An expert study was carried out in January…
Descriptors: Information Retrieval, Online Catalogs, Library Development, Library Services
