A system-wide training program in a large, urban public library system is sought relating to library administration's expectations of branch manager roles in the field while developing library leaders. This study employed a qualitative phenomenological methodology to investigate branch manager perspectives on the needs of front-facing managers and…

This case study looks at the work to develop initiatives to diversify Warwick University Library's collections, spaces and services, carried out in conjunction with our key student partners, Warwick's Library Associates. It explores the origins of the voluntary Library Associates scheme, with an emphasis on working in true partnership with…

In this chapter, we explore the organizational units, projects, and support that exist for digital literacy within the Vanderbilt University Library system. We frame the chapter chronologically, starting with the efforts of the past, then moving toward the present efforts, and concluding with where future efforts are going.

This qualitative study explored cultural competence in two academic libraries at a major public research university in the Midwestern United States. Interviews with academic librarians, library administrators, and library staff examined the ways in which they conceptualize diversity and how these perceptions impact their daily practices. Findings…

What is your school library's brand? This book will help school librarians improve their practice and strengthen their influence within their learning communities, increasing positive perceptions of school libraries through developing a brand in alignment with the AASL Standards. Branding isn't just for companies and celebrities. Your school…

This qualitative exploratory study sought to investigate and uncover how Virginia K-12 school librarians define leadership and discover how they balance their roles and responsibilities of librarianship without the support of a district library supervisor during periods of complex challenges and organizational change. The American Association for…

This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

The purpose of this article is to identify green (environmentally friendly) practices in the university libraries of Kocaeli and Istanbul, and to determine the environmental awareness and attitudes of the users (students) of these libraries in their daily lives, as well as conceptually. In addition, students' level of awareness about the…

Women library professionals are greatly underrepresented in key leadership positions, especially in the developing countries. This study explored the women academic library leadership in Pakistan and investigated the major challenges faced by women leaders during their ascending to the top, the key indicator of their success, as well as the…

Librarianship is constantly confronted with unexpected and quickly evolving sociotechnical challenges, yet the documents that define the core professional competencies for librarians are infrequently updated. Based upon survey responses collected from 383 working librarians located in the United States, we describe a set of gaps between current…

Library long-term and strategic plans tend to employ top down approaches that can leave departmental staff feeling disconnected an unrepresented in the plan. In 2019, the Access Services Department at the University of Denver engaged in a long-term planning process. This process puts Access Services staff members at the center of the process. This…

Research data services are increasingly offered by academic libraries. As a result, librarians may need to upskill to provide data services and build capacity. This study measures the current level of data services skills of academic librarians and explores preferred methods of continuing education. An online survey was circulated asking…

Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…

A growing number of studies have reported that using open educational resources benefits students, but few studies have investigated academic impacts of adopting library-sourced eBooks as the course textbook. This mixed-methods study utilizes the Open Education Group's COUP Framework (Cost, Outcomes, Usage, Perceptions), which has previously been…

This case study explores the strategies used to redistribute materials among available shelves in a curriculum materials center after deaccessioning and relocation projects. The librarian estimated imposed fill ratios based on collection segments which were then mapped onto a floor plan to efficiently shift materials. The estimated imposed fill…