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Direct linkWeare, William H., Jr. – Journal of Access Services, 2011
While trying to access microform content, patrons at the Christopher Center for Library and Information Resources at Valparaiso University were often hampered by unfamiliar equipment, temperamental software, and a puzzling file management system. In an effort to address these problems, the Access Services Department launched a pilot program for…
Descriptors: Management Systems, Pilot Projects, Microforms, Library Services
