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Direct linkCrane, Janet; Pavy, Jeanne A. – Public Services Quarterly, 2008
As libraries change to meet the evolving needs of our patrons, including the development of online services, many libraries are considering consolidating physical service points to maximize staff and better serve the in-house patron. This article describes the planning, implementation, and evaluation process involved in merging the circulation and…
Descriptors: Academic Libraries, Library Personnel, Working Hours, Library Administration
