We consider here Goffman's proposal of proportionality between virtual offenses and remedial actions, based on the examination of 102 cases of explicit apologies. To this end, we offer a typology of the primary apology formats within the dataset, together with a broad categorization of the types of virtual offenses to which these apologies are…

In this article we examine a turn construction ("oh"+apology+solution) that speakers use to deal with the concomitant presence of a possible offense and a problem-to-be-solved in the immediately preceding interactional environment. We show that speakers collaborate in differentiating the offense aspect and the problem aspect of an…

People identify apologies as unique types of actions as compared with kin-related moves, which remedy troubles or offenses, such as excuses and justifications (Goffman, 1971; Owen, 1983; Olshtain & Cohen, 1983; Sbisa, 1999). A feature of these apologies is the speaker's acknowledgment of personal responsibility for having caused trouble or…

We investigate an apology format, "I'm sorry about it/that," where indexical terms (pronouns) refer to the offense rather than naming it. We identified two subsets in our collection of indexical apologies. In one, indexicals are subsequent either to the offense formulation or to an apology-relevant event; in the second, indexicals are…

Statements containing quantity information are commonplace. Although there is literature explaining the way in which quantities themselves are conveyed in numbers or words (e.g., "many", "probably"), there is less on the effects of different types of quantity description on the processing of surrounding text. Given that…

Two experiments explored the hypothesis that anaphors and demonstratives signal different procedural instructions: Whereas the anaphor "it" brings a concrete entity into a reader's focus, the demonstrative "this" directs the focus to a predicate proposition in a discourse representation. The findings from an online eye-tracking…

According to Question-Under-Discussion (QUD) models of discourse interpretation, clauses cohere with the preceding context by virtue of providing answers to (usually implicit) questions that are situated within a speaker's goal-driven strategy of inquiry. In this article we present four experiments that examine the predictions of a QUD model of…

Formality has long been of interest in the study of discourse, with periodic discussions of the best measure of formality and the relationship between formality and text categories. In this research, we explored what features predict formality as humans perceive the construct. We categorized a corpus consisting of 1,158 discourse samples published…

This study examines classroom task instructions--phases traditionally associated with noninteractional objectives and operations--and reveals their composition as interactionally complex and cocrafted. Analyses of video sequences of task instructional activity from three different secondary school lessons show that student questions routinely…

Reasoning words are linguistic features associated with classroom exploratory talk as students talk-to-learn, explore ideas, and probe each other's thinking. This study extends established research on use of reasoning words to a fourth- to fifth-grade literature-based English language learning context. We examined frequency and patterning of…

Instructional influences on productive use of academic vocabulary were investigated among 460 mostly African American and Latina/o fifth graders from 36 classrooms in eight public schools serving low-income families. Students received a 6-week unit on wolf management involving collaborative group work (CG) or direct instruction (DI). The big…