Much has been written in higher education assessing the value of feedback. This article seeks to explore how altering the feedback message might influence student learning and perceptions of learning. Feedback was provided on in-class quizzes in either the process portion or outcome portion of the quiz. Not only did process-oriented feedback have…

As part of a nationwide effort to increase the postsecondary educational attainment levels of citizens, community colleges have expanded offerings of courses and programs to more effectively meet the needs of students. Online courses offer convenience and flexibility that traditional face-to-face classes do not. These features appeal to students…