Collaboration and teamwork are concepts routinely attributed to organizational success and successful change management. Yet often the details of these collaborative experiences are limited to participants in the team involved. In this case study we highlight how a learning experience architect, as part of an organizational working group, could…

Caring for many objects is one of the more challenging aspects of the museum profession. In museums that collect cultural belongings, utilizing best care practices ensures that objects of cultural heritage can be studied and appreciated by the peoples whose cultures they represent. Thus, providing collections care is necessary to support learning…

"Generating College Completion: Charting a Path to Institutional AI Adoption for Student Success in Higher Education" provides a comprehensive framework for institutional AI adoption in higher education, focusing on student success and completion. The report examines different approaches to AI adoption, ranging from building in-house…

This article explores the possibilities of a linguistically expansive orientation to two-way immersion (TWI), a bilingual model that has traditionally adopted a "double monolingual" approach to bilingual learning/ers. To illustrate an expansive perspective, we present two case studies undertaken at the same bilingual school that explored…

We present an in-depth case study of a learning network that aims to transform infrastructure and practice across the research enterprise to advance societal impacts. The theory of social morphogenesis guides our processual qualitative analysis of the network. We describe how different types of boundary work, both building and navigating across…

Limited research examines the process of leading innovative school change from the perspective of principals. In this case study, three school principals implement a novel school model, franchise model schools. Using interviews, the researchers examined the successes and challenges principals experienced while implementing and leading this change.…

This study examines the role of deans, department chairs, and diversity officers within the faculty diversity and hiring discourse. Using an embedded case study approach, I conducted semi-structured interviews with 12 administrative and academic leaders across four academic departments to understand their theories of change to advance faculty…

Purpose: The aim of this article is to examine the role of formal and informal leadership for advancing gender equality in forestry education. Methodology: The article builds on empirical material from focus group interviews and semi-structured interviews with students, teachers and leaders at an agricultural university in Sweden. Findings: The…

Pressing social problems and inequities call attention to the need for interventions that target root causes and change systems. A significant challenge facing system change efforts is the lack of systems-based evaluation theory and methods. To address this challenge, we conducted an instrumental case study of evaluation within an exemplary…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Despite the positive outcomes often associated with internationalization, internal stakeholders do not always welcome the changes it brings. This reaction is echoed in the numerous studies highlighting the problematic relationships between international and local students and the critical to resistant reactions among faculty members. In response…

Service-learning is identified as a high-impact teaching practice as it aids the development of business knowledge, human skills and civic responsibility amongst students. In spite of the benefits of service-learning, there are few studies that indicate the relational competencies of faculty members used to facilitate service-learning. This study…

This multiple-case study examined the factors promoting or impeding ideal-centered change efforts focused on reclaiming the founding civic commitments of three Regional Comprehensive Universities. Findings showed that successful change agents engaged detractors in defining the ideal and shaping the change while assessing change efforts and…

Technology innovations have the potential to significantly strengthen the ability of higher education institutions to deliver on their core educational mission with greater quality, efficiency, and effectiveness. Not surprisingly, managing technological changes is among the chief concerns for institutional leaders, and yet there is a dearth of…

Course evaluation instruments (CEIs) are widespread, influential components of faculty professional development and evaluation processes. Given their importance to continuous instructional improvement and their weight in promotion, tenure, and other evaluation processes, it is critical that business schools and higher education institutions more…