We use a continuous improvement model to evaluate an information design assignment by analyzing 120 student drafts and finals alongside instructor feedback. Using data from across sections (N = 118), we illustrate a process focused on improving student learning that other technical and professional communication program administrators and faculty…

Using the technical and professional communication service course as the site for research, and student learning outcomes (SLOs) as the specific focus, we gathered, coded, and analyzed 503 SLOs from 93 institutions. Our results show the top outcomes are rhetoric, genre, writing, design, and collaboration. We discuss these outcomes and then we…

Communication and dietetics departments co-created an assignment to design health campaign materials for a rural South African community that promotes healthy eating habits for pregnant mothers and mothers of young children. The goal of this assignment was twofold. First, we explored the possibility of incorporating a service-learning element into…

Instructor leadership is widely recognized as essential for facilitating meaningful online learning in higher education. While previous studies have applied organizational leadership theories to the study of instructor leadership, fewer studies have investigated online instructor leadership. This predictive correlational study detailed the…

Numerous institutions encourage service-learning, but few have extended beyond nonprofit realms to include (1) larger budgets, (2) multi-faceted volunteer/staff/leadership constraints, and (3) elevated expectations with immediate impact on full towns. This study explores how strategic communication students construct knowledge in branding and…

This article examines social media messages posted while students served on an alternative break. Content analysis was implemented to examine four years of public domain messaging (n = 3,012). Data were collected from social media sites by searching for #hashtags provided to students, a common practice of university volunteer centers. Findings…

Introduction to Engineering is the first engineering course American University in Cairo students take upon admission to the engineering program. It is required of students in all disciplines of engineering. It is a one-credit-hour course that covers topics including history of engineering, engineering fields of specializations, the engineering…