Teaching online students to collaborate effectively with community partners and to solve problems through service-learning projects are "on trend" topics for technical communication faculty. This article presents collaboration specifics as well as the author's Collaborative Communication Framework (CCF) to show the types of communication…

The disruption of education during COVID-19 presented challenges regarding experiential learning intended for Master of Public Health students to develop writing skills. We describe the Real-World Writing Project, wherein students wrote a public health document for community partners, implemented in the context of emergency remote learning during…

During the COVID-19 pandemic, many crucial services for youth shifted to online delivery. Yet, little is known about the processes of providing online support to newcomer youth from the perspective of the service users. Say Ça! is a community-based organization in Montreal that supports newcomer youth through language tutoring and cultural…

In the wake of the COVID-19 pandemic, many districts sought digital learning solutions to recover from learning loss, improve equity, and prepare for future interruptions. With this paper, we aim to provide information to policymakers and legislators regarding the value of resources needed to successfully implement comprehensive digital learning…

This study focused on the impact of COVID-19 on K-12 access to community education organizations such as museums, theaters, and art studios. Participants from five community education organizations were interviewed to explore and understand their experiences of developing and promoting virtual resources. While each organization responded…

As coronavirus infections surge again across the United States, young adults living in low-income communities are experiencing a tremendous loss of educational and economic opportunity. As many high schools and colleges respond to reports of new infections by moving back and forth between in-person and virtual learning, the lack of consistency is…

This article describes process and outcome evaluations of a blended Cyber ESL program for native Spanish speakers in Chicago who could not use regular ESL classes. The outcomes measured against before and after scores and several comparison groups showed large gains in English language proficiency. 58% percent of students from the cohorts which…