Based on the context-aware environment, in this paper, the adaptive interest models are reviewed. And the academic information intelligent recommendation systems of university libraries are presented based on the situational awareness-related theory method, where the current situation and trend of situational awareness-related theory and service…

This study investigates the effect of the unified theory of acceptance and use of technology (UTAUT) and DeLone and McLean information system success model (IS success model) on facets of system use for digital library systems. These facets include lean measures (e.g. frequency, duration, and intensity) and rich measures of system use (e.g. deep…

Electronic resource access troubleshooting is familiar work in most libraries. The added complexity introduced when a library implements a web-scale discovery service, however, creates a strong need for well-organized, rigorous training to enable troubleshooting staff to provide the best service possible. This article outlines strategies, tools,…

For the past several years academic libraries have been adopting discovery systems to provide a search experience that reflects user expectations and improves access to electronic resources. University of Houston Libraries has kept pace with this evolving trend by pursuing various discovery options; these include an open-source tool, a federated…