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Loring, Andrew; Wang, Jia – European Journal of Training and Development, 2022
Purpose: Employee engagement literature pertaining to professional salespeople has revealed several antecedents and consequences that lead to greater performance and turnover reduction. However, engagement literature in the field of human resource development (HRD) does not account for Generation Z (Gen Z), the latest in the workforce who has been…
Descriptors: Age Groups, Sales Occupations, Literature Reviews, Recruitment