While conducting research for my doctoral thesis entitled "Learners With Special Educational Needs Reflecting on Their First Year at University," I explored the historical background, recent developments, and issues of concern for students with special educational needs and disabilities studying at university in Singapore. Documentary…

This study sought to (1) Determine how international students conduct research. (2) Determine whether international students conduct research in the way they perceive that they do. (3) Determine whether international students are efficient in conducting research. This study collected data from 67 international students who attend the University of…

This journey-mapping pilot study was designed to determine whether journey mapping is an effective method to enhance the student experience of using the library by assessing our services from their point of view. Journey mapping plots a process or service to produce a visual representation of a library transaction--from the point at which the…

This article describes the results of a systematic review of peer-reviewed, published research articles about "discovery layers," user-friendly interfaces or systems that provide single-search box access to library content. Focusing on articles in LISTA published 2009-2013, a set of 80 articles was coded for community of users, journal…

Sense-making theory involves a sociological/communications science approach to the need of students to make sense of their environment and the information they are seeking to find. With many digital resources to choose from, non-traditional students often have difficulty finding the best resource for their assignments, opting for the easiest path…