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Fager, Rachel; Stafford, Daniel; Flatley, Robert; Weber, Michael – Journal of Electronic Resources Librarianship, 2020
This article discusses the difficulties Kutztown University's Rohrbach Library- and many libraries- face when evaluating eBook collections, and the process used to overcome some of the obstacles to making meaningful comparisons. Two multidisciplinary eBook subscription packages, EBSCO and ProQuest, are the focus of this study. Data collected from…
Descriptors: Electronic Publishing, Books, Content Analysis, Comparative Analysis
Brett, Kelsey – Journal of Electronic Resources Librarianship, 2018
After three years of collecting electronic resources of troubleshooting tickets in Springhare's LibAnswers at University of Houston Libraries, the author conducted an analysis of over 300 tickets. The type of problem was identified for each ticket and then categorized into a functional area using an existing categorization schema developed at…
Descriptors: Academic Libraries, Library Services, Electronic Libraries, Troubleshooting
Sant-Geronikolou, Stavroula; Martínez-Ávila, Daniel; Koulouris, Alexandros – Education for Information, 2019
As governments around the world are beginning to recognize the role of creativity in the promotion of innovation and competitive advantage in a Global Knowledge Economy (GKE), Creative Knowledge-based Industries are becoming the focus of attention. Nevertheless, and in spite of the rise of Big Data, the prevailing absence of systematic library…
Descriptors: Academic Libraries, Creativity, Library Role, Expertise
Price, Elizabeth – College & Research Libraries, 2018
Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…
Descriptors: Information Seeking, Academic Libraries, Social Networks, Reference Services
Donlon, Anne; Ecklund, Angela; Haller, Julian; Wade, Julie Frick – Modern Language Association, 2020
The MLA's report "Language and Literature Research in Regional Comprehensive Institutions" identifies and documents the research support needs of faculty members in the disciplines of literature and language, cultural studies, and writing studies in the United States and its territories, focusing on institutions considered regional…
Descriptors: Modern Languages, Second Language Learning, Second Language Instruction, College Faculty
Malpas, Constance; Schonfeld, Roger; Stein, Rona; Dempsey, Lorcan; Marcum, Deanna – OCLC Online Computer Library Center, Inc., 2018
"University Futures, Library Futures: Aligning library strategies with institutional directions" establishes a new framework for understanding the fit between emerging library service paradigms and university types. It examined the impact of increased institutional differentiation in universities on the organization of academic libraries…
Descriptors: Academic Libraries, Library Materials, Library Services, Higher Education