This chapter highlights several of the significant design and facilitation considerations used to support adult working learners pursuing online learning across educational contexts. These include the integration of inclusive online learning practices, the design and facilitation of quality interactions in the online environment, and application…

Student employees fulfill an essential role at all academic libraries, but budget and staffing cuts have made student work even more imperative at small, public institutions. This article examines a reference service redesign at Adams State University through the lens of the student circulation employees. Student employee feedback was directly…