Introduction: An innovative undergraduate helping skills course where students learn, practice, and apply a problem management model with a peer volunteer on a non-clinical issue across three supervised helping meetings is presented. Statement of the Problem: Undergraduate helping skill courses are typically offered as in-class role-plays. This…

Service design is an inclusive and powerful process that works in any industry that produces services. The field of nursing is no exception. Transferring service design knowledge from experts in institutions to the students in different specialties and fields of study is important to spread its use. This case study follows the implementation of…

A great deal of research has established training student affairs and higher education (SAHE) professionals in helping skills is important to assist undergraduate students in college and university programs with mental health needs. The COVID-19 global pandemic placed SAHE professionals in a unique position to support college students as students…

The mental health of students at U.S. colleges and universities is rapidly deteriorating, and our counseling infrastructure struggles to meet rising demand. Given this reality, colleges must supplement reactive counseling services with preventive, campus-wide initiatives targeting root causes of distress, including loneliness and lack of social…

Psychotherapy is effective (Wampold & Imel, 2015), however, some clinicians consistently achieve better outcomes with patients than others (Rousmaniere, Goodyear, Miller, & Wampold, 2017). This known difference has been recognized across disciplines including psychiatry, medicine, nursing, psychology, and social work (Gerdes, K. E., &…

Bullying and sexual harassment are commonly experienced by secondary students, yet these behaviors are seldom targeted for intervention in high schools. Norms and Bystander Intervention Training (NAB IT!) is a program designed to address bullying and sexual harassment through promoting prosocial norms and helping behaviors among high school…

This study focuses on investigating impact of supervisor -- PhD student relationship on PhD students' satisfaction with their supervisors' supervisory styles and their skill development. A survey was conducted among 430 respondents who both finished or were doing their doctoral study at universities in Northern, Central and Southern cities in…

Purpose: The agricultural sector is facing a myriad of financial, environmental, social, and cultural challenges which affect the mental health of those working on-farm. This study focused on a tertiary education programme designed to increase recognition of mental health issues and convey strategies to address these. Methodology: To identify the…

Caring for people with disabilities and their social adaptation around the world is effectively carried out with the help of volunteer organizations and social workers. Training of volunteers is effective, which is critical both for advocating for people with disabilities and for motivating and expanding the volunteer movement. The study's…

Courses: Interpersonal Health Communication, Communication in Health Care Settings. Objectives: This lesson is designed for health profession students whose work will involve direct interaction with patients. It is designed to help students (a) better understand how to diagnose patients' needs for both informational and emotional support when…

This single case design study evaluated the effects of a video modeling (VM) intervention on the customer service skills of five young adults with autism spectrum disorder (ASD). Verbalization of greeting, service, and closing phrases contextualized to community employment settings were the target behaviors. A systematic approach to visual…

Background: Although undergraduate psychology curriculum should cultivate performance-based skills to prepare students for helping professions, little work to date has addressed this standard. Objective: This research replicates the methods used in a previous study by examining pre-post changes in empathic communication skills and perceived…

Problem solving is one of the basic skills needed by individuals today. An individual who has attained problem-solving skills can both overcome difficulties in daily life and be successful in professional business life. In this respect, problem solving is considered as a skill that children should attain from an early age. Many variables are…

The purpose of this study was to implement customer service training for resident assistants at a postsecondary institution. Implementation of the training intervention was in order to provide customer service training opportunities for resident assistants. Two research questions were posed: (a) Do resident assistants believe their performance has…

The purpose of this study is to examine the impact of an online virtual human role-play simulation in teaching high school educators and staff to identify, talk to, and if necessary, refer students in psychological distress to support services. High school educators (N = 31,144) from 43 US states and 5 American territories completed a baseline…