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Direct linkGivens, Marlee, Ed.; Slutskaya, Sofia, Ed. – ALA Editions, 2022
Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…
Descriptors: Organizational Change, Libraries, Library Services, Staff Development
Peer reviewedMoen, Mary H.; Mandel, Lauren H.; Karno, Valerie – Education for Information, 2020
As the nature of public library services expands and transforms, continuing education (CE) for both degreed and non-degreed library staff is critical. An ongoing challenge for the LIS community is to identify the key areas in which to increase professional knowledge and skills. The purpose of this study was to identify what working library staff…
Descriptors: Public Libraries, Staff Development, Minimum Competencies, Delivery Systems
Chauvet, Marianne; Bourbous, Vicki; Liston, Frances – Journal of Access Services, 2016
Changes and innovations in higher education learning and teaching acted as a catalyst for rethinking the way in which service was delivered to library clients at Australian Catholic University. The Single Service Point was piloted at one campus library in 2014 to develop a best practice approach to service delivery. The merging of cultures within…
Descriptors: Foreign Countries, Church Related Colleges, Academic Libraries, Library Services
