Purpose: This study aims to report the design, development and evaluation of a digital quality assurance application aimed at improving and ensuring the quality of assessment programmes in higher education. Design/methodology/approach: The application was developed using a design-based research (DBR) methodology. The application's design was…

Testing programs are often classified as high or low stakes to indicate how stringently they need to be evaluated. However, in practice, this classification falls short. A high-stakes label is taken to imply that all indicators of measurement quality must meet high standards; whereas a low-stakes label is taken to imply the opposite. This approach…

Purpose: The purpose of this paper is to show how higher education institutions in the Caribbean may benefit from the quality assurance measures implemented by the Caribbean Examinations Council (CXC). Design/methodology/approach: The paper uses an outcomes model of quality assurance to analyse the measures implemented by the CXC to assure quality…

Approximately one-third of American freshmen at two-year and four-year colleges require remedial coursework and over 40 percent of employers rate new hires with a high school diploma as "deficient" in their overall preparation for entry-level jobs. Yet, over the past decade, as these students marched through America's public education…