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Direct linkNurshatayeva, Aizat; Page, Lindsay C.; White, Carol C.; Gehlbach, Hunter – Research in Higher Education, 2021
Our field experiment extends prior work on college matriculation by testing the extent to which an artificially intelligent (AI) chatbot's outreach and support to college students (N = 4442) reduced summer melt and improved first-year college enrollment at a 4-year university. Specifically, we investigate which students the intervention proves…
Descriptors: Artificial Intelligence, Computer Mediated Communication, College Freshmen, Enrollment
Avery, Christopher; Castleman, Benjamin L.; Hurwitz, Michael; Long, Bridget T.; Page, Lindsay C. – National Bureau of Economic Research, 2020
We investigate the efficacy of text messaging campaigns to remind students about and support them with key steps in the college search, application, selection and transition process. First, in collaboration with the College Board and uAspire, both national non-profit organizations, we implemented text-message based outreach and advising to…
Descriptors: Computer Mediated Communication, Enrollment, College Applicants, Information Dissemination
Selhorst, Adam L.; Bao, Mingzhen; Williams, Lorraine; Klein, Eric – Online Journal of Distance Learning Administration, 2017
Classroom discussion boards are a vital part of the online educational experience, providing a venue for peer to peer and student to faculty interactions. However, institutional feedback from students at a large open enrollment university has shown that excess focus on online discussions may lead to fatigue, resulting in lower student…
Descriptors: Group Discussion, Computer Mediated Communication, Adult Students, Feedback (Response)
