Publication Date
| In 2026 | 0 |
| Since 2025 | 0 |
| Since 2022 (last 5 years) | 0 |
| Since 2017 (last 10 years) | 2 |
Descriptor
Author
| Clark, Karlene T. | 1 |
| Gonzalez, Marvin E. | 1 |
| Gonzalez-Cordoba, Sebastian | 1 |
| Martinez, Juan Luis | 1 |
| Quesada, Gioconda | 1 |
| Walker, Stephanie R. | 1 |
Publication Type
| Journal Articles | 2 |
| Reports - Evaluative | 1 |
| Reports - Research | 1 |
Education Level
| Higher Education | 2 |
| Postsecondary Education | 1 |
Audience
Location
| North Dakota | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkGonzalez, Marvin E.; Quesada, Gioconda; Martinez, Juan Luis; Gonzalez-Cordoba, Sebastian – Journal of International Education in Business, 2021
Purpose: As markets, economies and institutions are increasingly globalized, there is a growing understanding of the need to introduce intercultural learning alongside business learning. Participating in a study abroad program is potentially one of the most important experiences for any college student. Such programs provide students the…
Descriptors: Global Approach, Student Attitudes, Benchmarking, Cultural Awareness
Clark, Karlene T.; Walker, Stephanie R. – Journal of Access Services, 2017
The University of North Dakota (UND) Libraries have developed a multi-award winning Customer Service Program (CSP) involving longitudinal assessment and continuous improvement. The CSP consists of iterative training modules; constant reinforcement of Customer Service Principles with multiple communication strategies and tools, and incentives that…
Descriptors: Academic Libraries, Library Services, Program Development, Program Implementation
