Higher education institutions adopt conversational agents, or chatbots, to perform and automate certain business functions. While chatbots exist to support Enrollment Services, Financial Aid, and other departments within an institution, Institutional Research lacks options. Institutional Research supports higher education institutions by providing…

Distributed leadership has been explored internationally as a leadership model that will promote and advance excellence in learning and teaching in higher education. This paper presents an assessment of how effectively distributed leadership was enabled at five Australian institutions implementing a collaborative teaching quality development…

The literature suggests that collaborative approaches to leadership, such as distributed leadership, are essential for supporting educational innovators in leading change in teaching in universities. This paper briefly describes the array of activities, processes and resources to support distributed leadership in the implementation of a network,…