Higher education leaders face growing pressure to demonstrate the return on investment (ROI) of not only their institution but also each academic program offering. With increasing accountability and limited time for meaningful reflection on student learning and development, now is the time to rethink how a quasi-annual academic program review…

Indiana University (IU) is accredited through the Higher Learning Commission (HLC), which requires accredited institutions to regularly review programs within the institution and act upon the outcomes of the review. There is no single campus-based system for program reviews; therefore, the Office of Collaborative Academic Programs (OCAP) developed…

In this article, Julia So discusses the purpose of program assessment, four common missteps of program assessment and reporting, and how to prevent them. The four common missteps of program assessment and reporting she has observed are: (1) unclear or ambiguous program goals; (2) measurement error of program goals and outcomes; (3) incorrect unit…

The robust body of literature on the benefits of tutoring services clearly indicates a strong correlation between tutoring and student success. The students who most need tutoring, however, are least likely to utilize it. Because of this challenge, a writing center serving a medium-sized Midwestern community college explored how implementing…

Is assessment a top-down bureaucratic mandate, an undertaking that seems to have little to do with improving practice, an inauthentic activity that frustrates and disempowers, an afterthought? Or is it a process embraced and enacted together by all stakeholders as a means to learn and grow and enact change in the world? The authors of the…

The purpose of an academic advisory board is to provide feedback and recommendations to college representatives for an identified academic program or grouping of programs. It is a mechanism through which academic program representatives, typically faculty and program coordinators and/or department chairs, maintain consistent connection with…

The George Mason University (Mason) offices responsible for institutional reporting and assessment were merged to strengthen and solidify their functions and expertise. The organizational structure creating the Office of Institutional Effectiveness and Planning (OIEP) was intended to engineer a new paradigm where assessment would inform the…

Program review is a critical process in higher education that helps institutions assess and evaluate the effectiveness of programs and services. Program review provides an opportunity for an institution to identify strengths and weaknesses in its programs and services and to develop strategies for improvement. Through the program review process,…