Crowdsourcing is an emerging web-enabled method to gain external expertise and ideas on tasks or projects. Mass contributions from the crowd are the key to the success and effectiveness of crowdsourcing. University students are important potential users and promising sources of contributions in the crowdsourcing context. However, little is known…

This research investigated how the bug tracker database of the Virtual Learning Environment (VLE) Moodle is developed as an application of crowd work. The bug tracker is used by software developers, who write and maintain Moodle's code, but also by a wider public world of ordinary Moodle users who can report bugs. Despite many studies of the…