Volume is the dominant metaphor underlying the European Credit Transfer and Accumulation System (ECTS). Credits are used to 'express the volume of learning based on the defined learning outcomes and their associated workload', with the latter based on volume of student effort. But the convenience of volume can leave the first part overlooked, i.e.…

Attempts to personalise mass higher education systems have received increasing attention as universities compete to attract students. In the United Kingdom (UK), most higher education institutions have a system of personalised supported learning, usually called personal tutoring. Personal tutors are typically academic members of staff who support…

Exploring online teaching competencies is paramount in the pandemic setting. This study explores and compares the perceived importance of teachers' online teaching competence and ability in two higher education (HE) institutions in Sarawak, Malaysia. The study employs the validated Faculty Readiness to Teach Online (FRTO) instrument which assesses…