Purpose: This paper aims to introduce the Empatia video reflection method, designed to enhance care workers' awareness of empathic care. The method makes the quality of care visible, which is needed when digitalization efforts in elder care focus on the efficiency and adequacy of care work. Design/methodology/approach: The Empatia method leans on…

Purpose: The purpose of this paper is to study how learning within the fire and rescue services may be conceptualized, with special attention paid to tunnel fire safety. Previous studies have developed a model to understand learning in emergency response work. The concept of learning is extended from observed changes in relevant settings to also…

Purpose: This paper aims to understand what drives people -- their motivations, autonomous learning attitudes and learning interests -- to volunteer as mentors for a program that helps families to ideate technological solutions to community problems. Design/methodology/approach: A three-phase method was used to build volunteer mentor profiles;…

Purpose: The purpose of this study is to apply the motivation-opportunity-ability (MOA) framework to investigate the relationships between ambiguity tolerance (AT), reflective thinking (RT) and performance in a complex task to predict knowledge-sharing intent. Design/methodology/approach: In this study, 190 subjects performed a complex scheduling…

Purpose: The purpose of this paper is to discuss how Dewey's notions of experience, inquiry and reflection can increase managers' capacity to cope with sustainability transitions. Design/methodology/approach: Problem-based learning is discussed as an approach for enabling sustainable management learning. Dewey's concepts of experience, inquiry and…

Purpose: The purpose of this study is to gain insight into and understand the authentic lived experience of the processes of collaborative inquiry in teamwork from the perspective of teachers. Design/methodology/approach: Data comprises stimulated recall interviews and semi-structured interviews. Seventeen teachers from four different teams in…

Purpose: The purpose of this paper is to examine the possible factors related to transfer of knowledge and skills from two leadership development courses to the work environment and its maintenance for two years post training. Design/methodology/approach: A total of 12 leaders in two different types of courses were interviewed at least two years…