Purpose: The purpose of this manuscript is twofold. First, this manuscript explores how dialogic evaluation (DE), as a participatory evaluation tool, develops inter-organizational learning (IOL). Second, based on empirical analysis, the work provides pragmatic insights to support practitioners in implementing a facilitative framework grounded in…

Purpose: This paper aims to explore whether the principles behind improvement methods and the underlying learning orientations of ambidexterity have the potential to support the managing of ideas for implementation. Design/methodology/approach: By combining improvement methods and ambidexterity, this study presents a pragmatic framework for…

Purpose: To understand the unique context forming organizational learning, the current study aims to investigate the antecedents of training and development (TD) practices as an indicator of effective organizational learning from the Vietnam hospitality sector, which has not been studied rigorously. Design/methodology/approach: This study adopts a…

Purpose: This study investigates the processes that the US universities and colleges used to learn during the COVID-19 pandemic and the factors that facilitated and impeded their learning processes. Design/methodology/approach: To address this study's research questions, this study used a crisis communication and learning lens to interview crisis…

Purpose: Experiential learning is crucial in education, as it offers hands-on, practical experiences that enable individuals to develop their skills and knowledge more engagingly and interactively. In recent years, experiential learning has become a significant aspect of education. To provide academic scholars with a thorough roadmap for further…

Purpose: This study demonstrates how becoming a high-reliability institution in health care is a priority, given the high-risk environment in which an error can result in harm. Literature conceptually supports the need for highly reliable health care facilities but does not show a comprehensive approach to operationalizing the concept into the…