Collaborative tutor training can help tutors tackle challenges in providing peer assistance. This study follows educational design research approach. The purpose of this study are twofold. This study investigates how collaborative tutor training can be facilitated through Community of Inquiry guided instructional design and explores how tutors…

Especially in the wake of the recent pandemic, asynchronous consulting has become increasingly central to writing center work. Yet writing center scholarship has little attended to the significant impact writer input can have on asynchronous writer-consultant exchanges. Drawing on asynchronous consultation data collected before and after our 2019…

Training tutors has historically been and continues to be one of the most important, as well as the most labor- and time-intensive needs that directors of writing centers are called to address. As technological advancements have been made, those needs have continued to grow into online areas as well. The Writing Center at the University of…

The COVID-19 pandemic brought changes to the teaching and learning arena and posed challenges to efforts to support student performance. The study aims to identify challenges faced during online tutoring and ways to continue to support the tutoring function to teach and disseminate knowledge to students during lockdown. The study was conducted…