The recent COVID-19 pandemic prompted the implementation of online teaching and online assessment. Online assessment can be challenging to both teachers and students due to technical, academic, and ethical issues. In this survey, we adopted both qualitative and quantitative approaches to evaluate (1) the perceived effectiveness of online…

Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

This study sought to explore the experiences of academics with the use of e-learning to support teaching and learning at a South African university. The theory underpinning the study was the Unified Theory of Acceptance and Use of Technology (UTAUT). The study adopted a qualitative design using ten purposively selected academic staff and one IT…

Purpose: To overcome the spread of the noble coronavirus, the lockdown was imposed on March 25, 2020 by the Government of India which adversely affected the education system in the country and changed the traditional classroom teaching to online teaching. This paper aims to explore the factors encouraging university teachers to use and adopt…

Digital inclusion is an opportunity to fill the digital divide, the inequity preventing access to technological resources which support participation in online learning. Specific to financially disadvantaged students, this interpretive qualitative study examines how factors of digital inclusion influence one's decision to pursue an online health…

This study aims to discuss the existing ICT environment in preparatory schools of two foundation universities in Ankara, EFL instructors' use of ICT in their classes, and the factors influencing the use of ICT. To this end, a descriptive study was designed and carried out with 190 EFL instructors working at preparatory schools of two foundation…

This study examines the extent of influence educational and technological factors have on the level of engagement of the video-based pedagogical responses, and by extension the level of acceptance and use of video technology in teaching, in the context of secondary school teachers in Amman city, Jordan. Educational factors considered were type of…

This report presents the findings of a baseline study conducted at the University of Kabianga (UoK), Kenya. The study's aim was to establish the status of access to and use of information and communication technologies (ICT) for teaching and learning at UoK. The baseline study established that UoK's institutional preparedness status can be…