This interview protocol includes five steps to conduct an empathy interview. In the Empathize Phase of designing an inclusive computing pathway, empathy interviews are conducted. Empathy interviews allow you to hear the stories and experiences of someone who will use what you are designing and learn about their realities, in this case, a student.…

Successful development of an information system to solve a business problem depends on the analyst's ability to elicit system requirements from a user. This complex competency could be trained via critical peer evaluation of the requirements elicitation (RE) interviews. In this study, 294 students across four pre-pandemic and two COVID-19…

In this essay, we argue that Twitch is an incredible platform for cultivating discourse-based interviews (DBIs) and has yet to be addressed in DBI research involving digital tools. To demonstrate that argument, we detail the methods behind collaborative research project between two undergraduates and a faculty studying game developers on the…