Studies show English language learners (ELLs) experience increased communication apprehension and foreign language anxiety more than primary English speakers. Strategies to better assist ELLs with their public speaking skills are needed, especially within communication centers. One way is to better understand the intercultural aspects of the ELL…

The aim of the current study is to evaluate a preparatory progfram of a foreign language teaching department longitudinally via Patton's Utilization Focused Program Evaluation. More specifically, the study scrutinizes the pros, cons and aspects to be improved in the program, and whether the program contributes to overall English proficiency in two…

An increasingly interconnected world requires people to become versatile communicators in a variety of different settings. Language centers have a critical role to play in this process by offering language and culture training in multiple languages to students, professionals and the wider community alike. They may do so from the perspective of…

This volume presents a systematic approach to developing advanced English language competence at tertiary level. It includes the reflections of experienced language teachers and teacher-researchers in the English Language Competence programme at the University of Vienna and provides examples of good practice, amalgamating teaching expertise and…