This study investigates staffing competencies and collaboration for electronic resource management (ERM) in public and private university libraries in Ghana. Interviews were conducted with twenty-four library staff from two public and two private universities and three consortium executives. The findings revealed similarities and differences in…

This study assessed how an academic library implemented lean principles to enhance its electronic resource workflows and processes. Twelve librarians who managed access to electronic resources at the library participated in the study. Data were collected through interviews and observation. Reflexive thematic data analysis revealed that knowledge…

As the need for digital content increases almost daily, preserving this content for university libraries, especially in the least developed and developing nations, becomes a challenge, resulting in the loss of this data. Even though most of these libraries are automated and adopt one digital preservation strategy or the other, library users need…

This article presents the results of an online survey of access services departments at academic libraries on the responses implemented during the initial stage of COVID-19 in March-May 2020. The 33-question survey was completed by 121 respondents. The article identifies policies and procedures adopted by access services departments during the…

Purpose: The purpose of this paper is to revisit previous design principles and guidelines for online makerspaces in public libraries (Kim et al., 2020) and expand the design principles with more updated implications and examples from the literature published during and after the COVID-19 pandemic. Design/methodology/approach: The authors reviewed…

This case study discusses the implementation of formal organizational learning activities at the Richard G. Trefry Library, which serves the American Public University System, an accredited, for-profit, asynchronous institution of higher education. Discussed are the challenges and solutions throughout the implementation processes along with the…