This study investigates staffing competencies and collaboration for electronic resource management (ERM) in public and private university libraries in Ghana. Interviews were conducted with twenty-four library staff from two public and two private universities and three consortium executives. The findings revealed similarities and differences in…

The purpose of this paper was to discuss the collaborative initiative between the Mona Library (ML) and the Library and Information Association of Jamaica (LIAJA) focused on digitizing the Association's peer-reviewed publications, specifically the Jamaica Library Association (JLA) Bulletin and the LIAJA Bulletin, for enhanced access and…

How can we best train student employees for public service roles? At UC Berkeley, as in many academic libraries, a student employee is the first person that a user will see when entering the library; they are the "face of the library." A positive interaction will set a positive tone for the user's library experience, while a negative…

Academic libraries have been subjected to disruptive events throughout history. Academic literature primarily provides case study examples of incidents, guidance on developing an emergency management plan or advice on recovering or restoring items, particularly related to Special Collections, which require specific handling expertise.…