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Meghan Hupe; Linda Van Keuren – Journal of Access Services, 2023
The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…
Descriptors: COVID-19, Pandemics, Computer Mediated Communication, Library Services
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Venner, Mary Ann; Washburn, Jenn – Journal of Access Services, 2021
The role of the student worker is expanding in academic libraries. Their unique perspectives add valuable insights to the design and delivery of library services, project development, outreach activities, and operational planning. Student-workers gain internal and external benefits from working in peer-to-peer learning environments which also…
Descriptors: Peer Relationship, Academic Libraries, Student Employment, College Students
Givens, Marlee, Ed.; Slutskaya, Sofia, Ed. – ALA Editions, 2022
Technical services departments are increasingly expected to do more with less, which means that finding a balance between meeting service demands and developing staff knowledge and skills is more challenging than ever. Today's next gen catalogs, changing cataloging rules, and diverse formats and delivery models demand that technical services…
Descriptors: Organizational Change, Libraries, Library Services, Staff Development
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Joshua W. Sadvari – Issues in Science and Technology Librarianship, 2024
Student employees are often vital members of an academic library's workforce, though the extent to which they contribute to library geospatial services has not yet been explored in a systematic way. The present study was designed to address this gap through a survey of academic library professionals involved in employing students to provide…
Descriptors: Academic Libraries, Librarians, Library Instruction, Library Services
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Adebowale Jeremy Adetayo; Elizabeth Bukunola Lateef; Rhoda Temitope Oyebola; Folashade Munirat Lawal – New Review of Academic Librarianship, 2025
This study aimed to investigate the challenges faced by working students in patronizing library services in Nigeria and to propose tailored solutions to enhance their patronage. A descriptive survey research design was used to collect data from 110 working undergraduate students, which was then analyzed using descriptive statistics. The findings…
Descriptors: Foreign Countries, Library Services, Use Studies, Barriers